Microsoft Dynamics GP Integration Tools Review

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Microsoft Dynamics CRM 3.0/Microsoft CRM 3.0. This CRM solution from Microsoft is abreast of the majority of Microsoft recent ideas and innovations: Microsoft Exchange, Active Directory, XML Web Services driven MS CRM SDK with C# and VB.Net sample code. Currently MS CRM 1.2 and 3.0 has integration to Microsoft Dynamics GP 7.5, 8.0 (with service patch) and 9.0 (coming…)

Microsoft Axapta/Microsoft Dynamics AX – it seems to be rising star for Microsoft and it can compete with upper ERP/MRP mid-market. Axapta has modern design and its ability to expand is still in its architecture modern model (versus Great Plains or Navision – where we see integrations with MS Office, Web Fronts/Business Portal/eConnect/eCommerce type of improvements). In late 2005 we see US and UK MBS VAR activity to sign for Axapta and consultants training.

Integration with Great Plains or other SQL Server Accounting package. RMS normally replicates transactions from the stores to Headquarters upon the store business hours close. At this time they are ready to be integrated with such accounting system as Microsoft Great Plains. Here we are talking about custom integration, which you can create as a stored procs set.

The idea of former Project Green was to create several Microsoft Suites: Financial, HR, Manufacturing, Supply Chain (SCM) on the base of its ERP products, where they would assumedly take the best core for each suite from one of MBS ERPs. Microsoft Dynamics seems to emphasize interfaces unification and merge, so you should not be confused if all the sudden instead of GP database you will be switching to say Axapta database for SCM. Obviously in the initial phase of Microsoft Dynamics each product: GP, NAV, AX, CRM, SL has its own integration methods and tools. Let’s consider Microsoft Dynamics GP 9.0 integration tools in this small article

Microsoft RMS Architecture and data flow. As it is POS automation application, it assumes that all the POS transactions are originated at the store. The mechanism used is worksheets. When store is closed – Headquarters pulls its transactions via worksheet. There are some exceptions – global data, such as global customers are updated on the headquarters level and updates propagated to the stores.

Microsoft Dynamics GP Integration Manager. It is end-user tool and as the user you should feel free to experiment. You should understand that Integration Manager is in the redesigning phase when instead of using GP workstation or so-called fat client as OLE server and use behind the scenes forms data entry and update validation – it will be using more eConnect, which is repeating the data entry logic on the SQL stored procedure level and this is definitely way faster and efficient. Some drawbacks – as Integration Manager is switching from OLE to eConnect – VBA scripting becomes not available too, so you should redesign your old integrations if you use a lot of custom integration logic via VBA scripting

Store Level Web Services. Yes – they will enable you to communicate with store database and have transaction data updated over there. The other way is having all the stores as linked servers from Headquarters MS SQL Server Enterprise Manager

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eConnect. It was initially designed for eCommerce web developers to enable them use Microsoft Great Plains as backend for eCommerce application. So – the answer is natural – it is good tool to create GP objects, such as Customer, Product, Sales Order or Invoice. Later on eConnect logic took over almost every object in Microsoft Dynamics GP. eConnect has some limitations, however – it was designed to take care of creation and update of so-called work records, such as enter Sales Order, then Sales order transfer to Invoice and Invoice posting were supposed to be the duty of GP operator – in the case if you need posting to be done automatically you need eConnect extensions

Microsoft Dexterity. We would say that Dexterity should be avoided in integration logic, however you can use custom dex forms to initialize integration parameters and then pass them to SQL Stored procedures, eConnect, etc. The reason for avoicing Dexterity – the complexity to create dex integration is similar of exceeds the complexity to create stored procedure. At the same time dex is cursor driven language and in SQL you can use aggregation and get higher performance