ERP Brazil: Microsoft Dynamics NAV AX CRM Localized Family

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MS SharePoint. This is probably the best MS Office documents repository which could be seamlessly integrated with MS CRM, in this case MS CRM links to the repository, not imports the whole documents into MS SQL database. Sharepoint integration is subject for dedicated article and might be realized with elements of MS CRM programming (MS CRM SDK)

Before adopting an ERP based student management system, it is important to note that any ERP based programs have its fair share of expenses. All library management systems do not yield instant results nor do they improve operations overnight. The benefits of an ERP process are only realised over time.

When your company plans to outsource its manufacturing operations to such countries as Brazil, the ERP system for the overseas subsidiary is one of the first decisions to make. In this small article we will concentrate on functional side of the Microsoft Dynamics ERPs, such as Microsoft Navision, Microsoft Axapta and Microsoft CRM and we will not touch background technologies (Microsoft .Net vs. EJB/Java discussions)

Attachment to MS CRM Notes. You may attach Office docs as file attachment to MS CRM Note. It is bullet-proof method, however you should be aware that it is not that simple for the user to attach files, especially web interface, which may work slow. The second drawback – you are actually copying document into MS SQL Server database and you may quickly increase its size and degrade efficiency.

Legacy ASP integration – this is somewhat more sophisticated. You have to deploy HTTP handler to be a middle party between CRM which is .Net based and ASP which is legacy IIS. The trick is – you have to have INI file with security settings to penetrate into MS CRM with proper credentials, calling web service.

Axapta/Microsoft Dynamics AX. This is relatively new ERP – its design was completed in the very end of XX century, Navision Software bought Axapta prior to be purchased by Microsoft Business Solutions itself. Brazilian localization of Axapta is now complete and it will be released in the first quarter of 2006. In Brazil Microsoft has experiment with Axapta pricing and it is now targeted to compete with Microsiga and Datasul from one side and with SAP Business One from another side. Axapta implementation cycle is longer than for SAP BO, however Axapta is more flexible in its ability to automate upper midsize and large scale business.

Local versus International MRP brand. This is usually the question beyond the functionality of the ERP – you need to decide for yourself if you would like advanced localization features (usually provided by local made ERP – Microsiga or Datasul to name two) or you want more control over your overseas operations from headquarters – this will probably be international ERP brand, one of them we are evaluating here – Microsoft Dynamics family (former name was Microsoft Business Solutions)

Legacy Products. The life in the Pacific Rim countries is kind of traditional and comfortable. This means that there is no need to replace good and working computer ERP systems with the hectic technology progress. The examples could be – the commitment to IBM Lotus Notes Domino, Pervasive SQL/ Btrive/Ctree/IBM Unidata/Ingress platforms. Microsoft .Net Business Portal might be integration solution together with Sharepoint, but legacy system required multiple connectors to enable lookup and integration

Microsoft Dynamics GP is new name for Microsoft Great Plains. As Project Green is progressing, Microsoft Business Solutions or whatever is temporary name for Business Systems subdivision, renamed Project Green into Microsoft Dynamics. Now Microsoft Great Plains, Microsoft Navision, Microsoft Axapta, Microsoft Solomon and Microsoft CRM are renamed into Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft Dynamics SL and Microsoft Dynamics CRM respectively. We have published articles, devoted to Microsoft Dynamics in Europe, Brazil, Russia, Australia and New Zealand and now we would like to share our experience and analytics on Microsoft Dynamics GP & CRM implementation, customization, reporting for the clientele in Pacific region.

Great Plains History. Regarding Pacific region Great Plains Software had plans and expansion campaign back in 1990th and even 1980th. Our client in Republic of Palau had ancient Great Plains Accounting implemented. The support was initially provided by D&T, but when Microsoft acquired Great Plains Software D&T had to abandon Great Plains implementation & support practice – we saw the examples in Pacific as well as in Bermuda. Later on Microsoft realized that Great Plains Dexterity has certain limitations, especially when we are talking about tax engine and languages localization – it doesn’t support Unicode and Dexterity design was done back in 1992-1994, as a result it is not object oriented product

Office automation alludes to the diverse PC peripherals and programming used to carefully make, gather, store, control, and hand-off office data required for achieving basic tasks. Office automation helps in improving or automating existing office activities.

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