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Direct SQL touch in #4 above I described you the scenario with MS Exchange handlers this would be ideal world if MS CRM SDK does the job. But in real world this is not always true you have to do direct flags correction in CRM database (like making Activity closed, moving email attachments/octet streams, etc). This is not supported by MBS technical support but you can rescue to this technique if you have to get job done.
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4) Perhaps you could try an office white board instead of post-its. Office workers always have something remember so they make a note of it and usually this is on a post-it note that is lying around on the desk but in a modern office a few whiteboards would be a much better option. This is the case as it is reusable and is really good way to make handy notes or jot down business ideas or reminders. All of this means that by using a whiteboard you will be able to reduce the amount of paper that is used in the office. So if you have just taken a Covent Garden office from website then you should go to the nearest shop and buy a whiteboard.
Microsoft Dynamics GP is new name for Microsoft Great Plains and first wave of former Microsoft Project Green. You probably have the impression that Microsoft is leveraging all the set of its technologies: .Net, MS SQL Server, Sharepoint, Visual Studio, Active Directory, MS Exchange, XML Web Services. The fact that Microsoft has several ERPs: Microsoft Store Promo Code Microsoft Great Plains / Dynamics GP, Microsoft Navision / Dynamics NAV, Microsoft Axapta / Dynamics AX, Microsoft Solomon / Dynamics SL, Microsoft CRM / Dynamics CRM makes the Project Green realization direction to turn to the thin client interface as the bridge between database structures of ERP solutions. Business Portal realizes this strategy. Microsoft idea goes deeper, but the format of small article dictates the rules of genre.
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Microsoft Dynamics GP vs. Microsoft Dynamics AX. This is probably the question of future positioning of these two ERPs. Axapta has modern design (the end of 20th century), while Great Plains Software Dynamics was designed in the beginning of 1990th as Great Plains Dexterity application
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Microsoft CRM/Dynamics CRM. Now we are in the process of upgrade from MS CRM 1.2 to its 3.0 version. Microsoft Dynamics CRM 3.0 will be more flexible to automate franchisee networks and nation-wide servicing organizations. The question of selection is more simple if you are committed to Microsoft platform you should know that Microsoft CRM is promoted Worldwide. Here we have to say some words about technical side of Microsoft CRM, especially considering some challenges of MS CRM upgrade it heavily uses .Net platform, XML web services and requires strong server side programming, if you need Microsoft CRM customization and custom pieces upgrade (Microsoft CRM SDK 3.0 is a bit different from MS CRM SDK 1.2). In Brazil we saw instances of Microsoft CRM, coexisting with such corporate platform as IBM Lotus Notes Domino
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2) Secondly, you should use electronic messaging rather than paper letters. The move effective and easy to implement ways to reduce paper usage in the office is to use electronic messaging rather than memos, fax machines and sending letters. By using this technique you will be able to reduce the money spend in the office and you will also make employees a lot more efficient as they will not longer have to travel through the office when passing a memo or letter but rather they can just click a button to send an email.
Microsoft Exchange Programming. Microsoft CRM has Exchange connector which moves CRM incoming email to MS if it has GUID in its subject. You can alter this logic (for instance - move email to CRM if it doesnt have GUID but it is from the sender who is contact or account in MS CRM). Refer to MS Exchange SDK onsyncsave event handling. Then simply apply some MS CRM SDK programming - you need some COM+ objects creation and VB programming experience.
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Human Resources. Probably, if you are customer you dont want to pay full price for concurrent user license if the user is your manufacturing or service employee, in this case you should purchase relatively inexpensive Business Portal user license and utilize employee self service.
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From Reporting & Analysis to Transactions Entry. Microsoft has wisdom and ability to launch technical solution not as a technical solution itself, but also as a probe to be the future market guide. Look at eConnect, primarily created for eCommerce developers to connect to Great Plains objects Customer, Sales Order, Invoice. Now eConnect is the middle connection level for Dynamics GP, Integration Manager and Business Portal. Initial idea of classical (non Microsoft) Business Portal of 1990th was primarily reporting and analytics. When Microsoft released MS CRM as Web Interface the idea to move transactions to the web became popular
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